PHONES ARE NOT WORKING AT THE OFFICE IF THIS IS AN EMERGENCY PLEASE CALL 573-718-8190. IF YOU ARE JUST CHECKING ON A BILL OR TRYING TO PAY A BILL IT WILL HAVE TO WAIT UNTIL MONDAY. THANKS
PUBLIC WATER DISTRICT #3
Water District #3 Customers,
We are sending this letter to inform you about an upcoming water rate increase that will take affect after the 1st of January 2026. We will be having a 10% rate increase on the water bills. In doing this yearly, we keep from having to raise rates a large amount every 2-3 years. The rate increases are to help cover the rising cost of expenses such as electric, chemicals, parts, and field maintenance throughout the district.
Just a reminder we offer ACH monthly payments where we can store a checking account or credit card on file and debit on the 12th of every month. The customer will still receive their monthly bill like always so they know the usage and amount of the bill.
We are also offering e-bills now sent directly to your email address. If you opt to receive your bill by email, we will not continue to mail a post card bill to you. If you would like to receive your bill this way, please contact us so we can get you switched over.
We have an all-call system in place to inform our customers of important information. We had sent out papers before requesting phone number to put on file for this service. We can send text or phone call either way. If you would like to be added to this please contact the office and make sure, we have an updated phone number on file.
We are also asking once again that customers get a valve installed on their side of the meter if you do not already have one. This is so you can shut the water off to your house and not be in our meter box to do so. If you attempt to shut the meter off and damage any of our equipment inside the meter box, you will be responsible for paying for the damage. Starting January 1st 2026 if we have to come to your residence after hours to shut your water off you will be charged a $75 service charge for us doing this.
Thanks
Brian Williams
Superintendent PWSD#3